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FAQs

To help give you a better idea of what you can expect at McDonough Auto Service, we have put together a quick list of frequently asked questions to help answer any questions you may have. If you have any additional questions, feel free to contact us by filling out our online contact form.

  • Can you provide service under my extended warranty?
    Yes. At McDonough Auto Service, we are dedicated to providing exceptional service for vehicles under extended warranty coverage. You can learn more here.
  • Can you provide service under my insurance?
    Yes.
  • Do you offer a warranty?
    Yes we do. We offer a 12-month/12,000-mile warranty on all our services unless stated otherwise on the final invoice. You can learn more here.
  • Do you offer discounts?
    Yes. At McDonough Auto Service, we value the contributions and sacrifices of our community members. To show our appreciation, we offer a range of discounts to various groups. Whether you're affiliated with Baylor University, a first responder, or have served in the military, we have special offers designed just for you. You can learn more here.
  • Do you offer free diagnostics?
    At McDonough Auto Service, we prioritize providing thorough and accurate diagnostics to ensure your vehicle receives the best care possible. While we do not offer free diagnostics, we believe in the value of a comprehensive assessment. Our diagnostic fee is $85, which covers a detailed examination of your vehicle by our ASE-certified technicians. You can learn more here.
  • Do you offer free shuttle service?
    At McDonough Auto Service, we understand that having your vehicle in the shop can be an inconvenience. To make your experience as smooth and hassle-free as possible, we are pleased to offer a Free Shuttle Service in the form of reimbursement for your Uber or Lyft ride. You can learn more here.
  • Do you offer towing?
    At McDonough Auto Service, we understand that breakdowns and unexpected vehicle issues can happen at the most inconvenient times. To provide comprehensive support for our customers, we offer reliable towing services to get your vehicle safely to our shop located at 714 Panther Way, Hewitt, TX 76643. You can learn more here.
  • Do you offer overnight drop-offs?
    At McDonough Auto Service, we understand that your schedule can be hectic, and finding time for vehicle maintenance and repairs during regular business hours can be challenging. That’s why we offer convenient overnight drop-off services at our shop located at 714 Panther Way, Hewitt, TX 76643. You can learn more here.
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